Terms of Service

Eligibility for Use

Minimum Age Requirement: Users must be 18 years or older to access and use our services, including the purchase of our offerings. Legal Adherence: By engaging with our services, users agree to follow all applicable local laws and regulations related to the acquisition and consumption of vaping products.

Service Utilization

Account Creation: Certain features of our service might necessitate the creation of a user account. It is expected that all information provided during account setup be truthful and updated. Behavioral Expectations: Our services should not be utilized for any purposes that are illegal or that breach this Service Agreement.


Conditions of Sale: The sale of goods through our site is contingent upon stock availability and our discretion. Financial Transactions: Users consent to supply accurate and lawful payment details for all purchases and authorize us to proceed with billing those details for the purchases and any applicable fees. Delivery and Return Information: Detailed shipping and return guidelines are accessible on our website.

Return and Refund Policy

Return Period: A 14-day window from the receipt date is provided for initiating returns. Return Conditions: For a return to be accepted, items must not be used and should be in their original packaging. Costs of Returns: A restocking fee of 5% applies to returns, with buyers responsible for the return postage. No restocking fee is charged for returned items that arrived damaged. Refunds: Post-inspection of the returned item, refunds are issued within 10 business days.

Product Replacement

Instead of direct exchanges, customers are advised to return the undesired product for a refund and place a new order for the item they wish to receive.

Intellectual Property Rights

Content Ownership: The content hosted on our website, including visuals, text, and logos, is the property of Crystal Prime Deluxe 18000 or its content providers, protected under copyright laws. Restrictions on Use: Without express authorization, the reproduction, distribution, alteration, or creation of derivative works from our website’s content is prohibited.

Liability and Warranty

Warranty Disclaimer: We offer our services and products on an “as is” basis without warranties of any kind, either expressed or implied. Limitation on Liability: Crystal Prime Deluxe 18000 disclaims any liability for indirect or consequential losses resulting from the use of our services or products.


Users agree to defend, indemnify, and hold harmless Crystal Prime Deluxe 18000 and its affiliates against any claims or damages resulting from the user’s violation of this Agreement or any third-party rights.

Service Termination

Termination Rights: We reserve the unilateral right to terminate or suspend service access for any reason, including agreement violations, without prior notice. Consequences of Termination: Service termination immediately revokes the user’s access and use rights.

Legal Compliance

This Agreement is formed under the legal framework of the United Kingdom and shall be interpreted according to its laws.

Modifications to Agreement

We hold the right to amend the terms of this Agreement and our Return and Refund Policy at our discretion. Such amendments become effective upon their posting on our website.


For questions or concerns about this Agreement or our policies, contact us at sales@crystalprime18000.co.uk.

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